Exclusive Services
Your Customers Deserve More Than “Good Service”
In today’s market, “good” is forgettable. If you want loyalty, referrals, and a reputation that grows your business, you need to deliver moments your customers will never forget. That’s where we come in.
At Commit to Excellence, we don’t just tick boxes — we dive deep into your world, uncover the real customer journey, and transform it into something extraordinary. Whether it’s a single restaurant, a boutique hotel, or a national chain, we’ll help you raise the bar, set new standards, and make your competition irrelevant.
1
CX Insights & Audit
Perfect for: Businesses wanting a quick, actionable view of their customer experience.
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A full online audit of the customer journey.
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Key recommendations to boost satisfaction and retention.
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A roadmap for improvement you can implement immediately.
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Best for dipping your toe in before committing to a full CX transformation.
Price From £295
2
CX Immersion Day
Perfect for: Businesses ready for deep insight without a long-term commitment.
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A full day on-site with your team, shadowing the customer journey.
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Direct conversations with staff, managers, and customers.
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A tailored action plan delivered within 72 hours.
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One follow-up coaching call to track progress.
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This is our most chosen service — ideal for quick wins that stick.
Price From £1,200
3
30 Day Reset
Ultimate Choice – Complete Customer Experience Overhaul
Perfect for: Businesses ready to set a new industry standard.
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Five days on-site to fully immerse in your operation.
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In-depth analysis across every touchpoint — online and in-person.
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Staff training workshops to raise the bar and keep it there.
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A bespoke transformation plan with quarterly follow-up sessions.
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Best for large chains or multi-site businesses that want to lead their market.
Contact for package plan price